InsideSalesRep
Company: KROHNE
Location: Beverly
Posted on: October 29, 2024
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Job Description:
We provide equal employment opportunities (EEO) to all employees
and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability or genetics.
KROHNE, Inc. complies with applicable federal, state & local laws
governing nondiscrimination in employment. This policy applies to
all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation and training.KROHNE
SUMMARY:The primary function of the Inside Sales Engineer is to
provide excellent customer service to our Regional Sales Managers,
affiliated representative companies, and end customers. In support
of this goal the Inside Sales Engineer will provide technical
review of applications, commercial review of terms and conditions,
and make the best possible recommendations in order to satisfy the
needs of our customers. The Inside Sales Engineer will need to
provide technical recommendations, supply quotations based on those
recommendations, and provide insight into competing technologies.
The Inside Sales Engineer will support specific geographical
regions and key customers in order to develop a positive working
relationship with those customers and ultimately meet sales goals
set by the management team. ESSENTIAL DUTIES AND RESPONSIBILITIES*
include the following. Other duties may be assigned.Support
Regional Sales Managers, affiliated representative companies, and
end customers through technical application assessment, product
presentations and recommendations, quotation generation and
periodic contact.Communicate efficiently with contacts both
internal and external to KROHNE maintaining information to be
shared with local DSMs and sales managers. Assist affiliated
representative companies with product selection and pricing.
Coordinate customer development efforts closely with outside sales
representatives and Regional Sales Managers.Prepare quotations and
offers as well as assist in order entry as needed.Follow up on
quotations and commitments.Work with resources within KROHNE to
develop and coordinate technical and commercial responses to
Requests for Quotation (RFQ) and sales leads.Work with resources
within KROHNE to develop and coordinate technical and commercial
responses based on Purchase Orders issued by customers.Obtain
delivery commitments from production teams prior to finalizing
quotations.Prepare or coordinate development of project
documentation and submittals.Provide technical assistance to KROHNE
sales channels and customers on the use of online sales tools. KEY
PERFORMANCE INDICATORSProvide responses to inquiries in a timely
fashion.Generate and provide quotations within a 24-hour window.
When this is not possible, continue a dialogue to ensure effective
and open communication. Meet quotation and sales goals as
established by the management team. EDUCATION and/or EXPERIENCE
Bachelor's degree in a math or science related field is preferred
but not required. Mechanical, Chemical, Electronics Engineering
background is preferred. Customer service experience is a plus but
not essential. Work experience may be substituted for a Bachelor's
degree.REQUIRED SKILLS AND QUALITIESAbility to communicate
effectively with both written and verbal communication.Business
writing skillsTechnical presentation skills via PowerPoint or other
media. Basic computer skills and literacy. Understanding of basic
commercial terms and conditions.Ability to work individually and as
part of a team. Project a positive attitude when working with
people both within and without KROHNE.Willingness to "go the extra
mile" to ensure customer satisfaction. Willingness to undertake
additional tasks and responsibilities without direct managerial
oversight. OTHER SKILLS AND ABILITIES Communication Skills:Strong
communication skills and teamwork are required for this position
since this individual will interact directly with departments
inside and outside the organization and with numerous levels of
management. This individual will also be responsible to read and
interpret documents such as safety rules, operating instructions,
and procedural manuals. Individual may be required to write routine
reports. All correspondence, communication, work instructions (both
verbal and written) will be in English. The successful person must
be capable of clearly understanding and interpreting into action
these directions. Mathematical Skills:Ability to apply concepts
such as fractions, percentages, ratios, and proportions to
practical situations is required. Reasoning Ability:Ability to
apply common sense understanding to carry out instructions
furnished in written, or oral form is required. Computer Skills:
Experience and familiarity with MS Office, especially MS Excel is
required. Ability to learn and utilize ERP and CRM systems is
necessary for success. Physical Demands: The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. While
performing the duties of this job, the employee is frequently
required to stand and walk; sit, use hands, reach with hands and
arms, climb or balance; talk and hear. Attention to detail:
patience to do repetitive tasks is frequently required. The
employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close
vision, peripheral vision, depth perception, color perception, and
the ability to adjust focus. Work Environment: The work environment
characteristics described here are representative for those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Travel: Domestic and international travel may be required for this
role. The person must remain eligible for a Passport at all times.
Other Skills:Must be able to work autonomously and be a motivated
self-starter. The employee must possess excellent social
interaction skills, as well as excellent communication,
organizational and technical skills. PC literacy is required.
Previous ERP experience preferred. The above statements are
intended to describe the general nature and level of work being
performed by people assigned to this job. The above is not intended
is not intended to be an exhaustive list of all responsibilities
and duties required. *External and internal applicants, as well as
position incumbents who became disabled as defined under the
Americans with Disabilities Act, must be able to perform the
essential job functions (as listed) either unaided or with
assistance of a reasonable accommodation to be determined by
management on a case by case
basis.PIbb768de09a65-25660-35749512
Keywords: KROHNE, Revere , InsideSalesRep, Other , Beverly, Massachusetts
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