Human Resources Manager
Company: The Newbury Boston
Location: Boston
Posted on: October 7, 2024
Job Description:
Compensation Type: Yearly Highgate Hotels: Highgate is a leading
real estate investment and hospitality management company widely
recognized as an innovator in the industry. Highgate is the
dominant player in major U.S. gateway cities including New York,
Boston, Miami, San Francisco and Honolulu, with a growing Caribbean
and Latin America footprint. The hospitality forward company
provides expert guidance through all stages of the property cycle,
from planning and development through recapitalization or
disposition. Highgate has a proven record of developing its diverse
portfolio of bespoke lifestyle hotel brands, legacy brands, and
independent hotels and resorts with contemporary programming and
digital acumen. The company utilizes industry-leading revenue
management tools that efficiently identify and predict evolving
market dynamics to drive outperformance and maximize asset value.
With an executive team consisting of some of the most experienced
hotel management leaders, the company is a trusted partner for top
ownership groups and major hotel brands. Highgate maintains
corporate offices in New York, Chicago, Dallas, London, Miami, and
Seattle Location: The Newbury Boston at One Newbury Street, located
in the premier shopping and dining neighborhood of Boston's Back
Bay is an iconic property originally opened in 1927 as one of the
first Ritz-Carlton hotels in the U.S. and most recently was the Taj
Boston. The building was recently transformed into a 286-room
luxury hotel with 16,000-sq-ft of stunning event spaces, signature
dining experiences and a reimagined front entrance on Newbury
Street. Overview: The Human Resources Manager is responsible for
assisting the Director of Human Resources with a variety of Human
Resources functions. They are also responsible for filling all
hourly positions in a timely manner, accurate and timely completion
of paperwork, and the understanding and enforcement of company
policies. This position will focus on recruitment for a 5 Star
Luxury hotel and labor relations matters related to the unions.
Responsibilities:
- Assist in labor relations matters. Conduct meetings with staff
and union.
- Recruit high volume of staff for opening year.
- Administer insurance benefits, calculate billing totals,
explain benefits, assist with completion of enrollment forms, and
answer questions.
- Compile review list and distribute to departments.
- Compile Turnover Report, copy and distribute.
- Enter payroll information on computer (wage information,
changes).
- Conduct prescreening interviews.
- Respond to unemployment claims, maintain unemployment
logbook.
- Maintain new hire, termination, transfer and promotion
logbook.
- Audit hours worked in payroll reports for eligibility of
benefits.
- Compile wage surveys.
- Monitor and maintain Leave of Absence log.
- Monitor Workman's Compensation claims, complete First Report of
Injury and Employers Report of Industrial Injury.
- Answer questions regarding 401K Plan, vacation and benefits
(insured and noninsured).
- Maintain complimentary room night log, process employee
requests.
- Prepare and place recruitment advertising.
- Process paperwork for terminating employees.
- Schedule Orientation.
- Assist in Orientation - explain benefits, conduct tour of
property.
- Write articles and take pictures for property newsletter.
- Assist with special projects; plan employee events (meetings,
picnics, parties).
- Maintain First Aid log. Qualifications:
- A 4-year college degree
- At least 3 years of progressive Human Resources Management
experience in a hotel or a related industry;
- Recruitment experience in the hospitality field required.
- Experience in union environment required. Local 26 experience
preferred.
- Previous supervisory responsibility required.
- Opening hotel experience preferred.
- College course work in related field helpful
- Familiarity with and knowledge of employment laws are
helpful.
- Long hours sometimes required.
- Sedentary work - Exerting up to 10 pounds of force frequently
or constantly to lift, carry, push, pull or otherwise move
objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions
to meet deadlines.
- Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
- Maintain high standards of personal appearance and grooming,
which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to
encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate
objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Keywords: The Newbury Boston, Revere , Human Resources Manager, Human Resources , Boston, Massachusetts
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