Individual Taxpayer Advisory Specialist - Area 1 (12 Month Roster)(Amended)
Company: Internal Revenue Service
Location: Woburn
Posted on: October 20, 2024
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Job Description:
Duties
WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education
-Field Assistance - Area 1
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
Requirements
Conditions of Employment
The Fair Chance to Compete for Jobs Act prohibits the Department of
Treasury and its bureaus from requesting an applicant's criminal
history record before that individual receives a conditional offer
of employment. In accordance with and certain positions are exempt
from the provisions of the Fair Chance to Compete Act. Applicants
who believe they have been subjected to a violation of the Fair
Chance to Compete for Jobs Act, may submit a written complaint to
the Department of Treasury by email at, .
Qualifications
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
this announcement:
GENERAL EXPERIENCE FOR GS-05: You must have three years of general
experience one year of which was at a level of difficulty and
responsibility equivalent to the GS-04 in the Federal Service.
General experience for this position includes: Analyzing problems
to identify significant factors; gathering pertinent data and
recognizing solutions; planning and organizing work; and
communicating effectively orally and in writing. Such experience
may have been gained in administrative, professional, technical,
investigative, or other responsible work. Other experiences that
may provide evidence of the knowledge, skills, and abilities
necessary to perform the duties of the position to be filled.
OR
EDUCATION: You may substitute education for specialized experience
as follows: 4-year course of study leading to a bachelor's degree
from an accredited college or university.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a
combination of experience and education. Options for qualifying
based on a combination will be identified in the online
questions.
SPECIALIZED EXPERIENCE FOR GS-07: You must have one year of
specialized experience at a level of difficulty and responsibility
equivalent to the GS-05 grade level in the Federal service.
Specialized experience for this position includes: A knowledge of
business practices, basic accounting principles, and Federal tax
laws and regulations; and that required the ability to audit tax
records, analyze systems and bookkeeping, use fact-finding
techniques, and develop interpersonal skills.
OR
EDUCATION: You may substitute education for specialized experience
as follows: 1 year of graduate education in a field of study such
as: business administration, finance, accounting, auditing,
taxation, or other related fields.
OR
Superior Academic Achievement may be met by having a Bachelor's
degree, with one of the following: A GPA of 2.95 or higher on a 4.0
scale for all completed undergraduate courses or those completed in
the last 2 years of study, or a GPA of 3.45 or higher on a 4.0
scale for all courses in the major field of study or those courses
in the major completed in the last 2 years of study, or rank in the
upper one third of the class in the college, university, or major
subdivision, or membership in a national honor society recognized
by the Association of College Honor Societies.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a
combination of experience and education. Options for qualifying
based on a combination will be identified in the online
questions.
SPECIALIZED EXPERIENCE/EDUCATION FOR GS-09: You must have one year
of specialized experience at a level of difficulty and
responsibility equivalent to the GS-07 grade level in the Federal
service. Specialized experience for this position includes:
Knowledge of the Internal Revenue Code, regulations and
administrative procedures related to the full range of personal,
business, and other tax-related issues. Examples of qualifying
experience include: Interpreting and applying rules and
regulations; Interviewing others to elicit facts to identify and
resolve problems; Communicating with others to elicit facts to
identify and resolve complex problems; Analyzing financial
documents, such as financial accounts, tax returns, financial
statements, etc., to reconcile factual differences or to
reconstruct missing facts, and; Deciding whether actions are in
compliance with statutory provisions and/or procedural and policy
requirements.
OR
EDUCATION: You may substitute education for specialized experience
as follows: a master's or equivalent graduate degree in a field of
study such as: accounting, finance, or business administration.
OR
Two full years of progressively higher level graduate education
leading to a graduate degree in a field of study such as:
accounting, finance, business administration or public
administration.
OR
LL.B. or J.D., if related.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a
combination of experience and education. Options for qualifying
based on a combination will be identified in the online
questions.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
Additional information
Though many locations may be listed, you will be limited to a
maximum of 3 location choices. Please consider each location
carefully when applying. If you are selected for a position at one
of your location selections, that location will become your
official post of duty.
Vacancies to be filled are as follows. Please see location
information in the overview section, to find the street address,
city and state for each of the Building Codes (BC).
Updated as of 10/16/2024.
147 vacancies to be filled at any of the following BCs:
CT0013; CT0061; CT3376; CT3438; CT3462; DE0016; DE0066; IN1641;
IN1823; IN1905; KY1472; MA0129; MA0131; MA5785; MA5942; MA5955;
MA5982; MA6035; MD1123; ME0061; ME0068; ME0078; ME4276; MI0131;
MI2019; MI2210; MI3022; NH0037; NH6136; NH6185; NJ0056; NJ0145;
NJ4531; NJ4541; NJ4721; NJ4571; NJ5114; NJ5105; NY0016;
NY0300;NY6175; NY6385; NY7030; NY7064; NY7230; NY7304; NY7340;
NY0350; NY7357; NY7368; NY7501; NY7619; NY7629; NY7702; OH0192;
OH0194; OH0202; OH0208; OH1918; OH2342; PA0233; PA0277; PA0329;
PA0358; PA0440; PA0596; PA0627; PA0656; PA0719; PA0865; PA0896;
PA0949; PA0959; RI7085; RI7097; VT8102; VT8139; WV0016
The number of vacancies has not yet been determined for the
following Post of Duty's. Please see location information in the
overview section, to find the street address, city and state for
each of the Building Codes (BC). If vacancies become available in
these locations, this announcement will be amended, and a new
cutoff date will be established to fill the additional vacancies as
needed: CT0059; CT3451; DE0051; KY2098; MI2186; NJ4611; NJ6998;
NY0218; NY7184; NY7539; OH0189; OH0195; OH0302; OH2146; PA0507;
PA0582; PA0745; PA0871.
This is an open continuous announcement which allows applicants to
apply up to the closing date of the announcement 10/18/2024. This
announcement will be used to fill vacancies in the locations listed
as they become available for the next 12 months contingent upon
funding and space requirements. Applicants must apply and/or update
their applications by 11:59 pm ET at the close of the following
cutoff dates to be considered: Cutoff date(s): 01/18/2024;
3/15/2024; 7/17/2024 . This announcement may be amended to include
additional cut-off dates within the 12-month period if needed, not
later than 10 days prior to the additional cut-off date(s).
Eligible applicants who apply by the initial cut-off date, will be
referred in score order. If additional vacancies exist, remaining
applicants will be considered in score order as needed. Selections
from this announcement may be made no later than (NLT) 12 months
after the 1st cutoff date. If the position(s) are no longer needed
prior to the closing date, this announcement may be closed
early.
Benefits
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
Required Documents
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
eligible).
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 10/18/2024 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 10/18/2024.
To preview the Application Questionnaire, please click the
following link:
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
IRS Kansas City External
Email
Address
TS - CARE-Customer Assistance, Relationship and Education
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Revere , Individual Taxpayer Advisory Specialist - Area 1 (12 Month Roster)(Amended), Accounting, Auditing , Woburn, Massachusetts
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